Indian Railways introduce a whole new Integrated Train Enquiry System(ITES) with modern, improved customer centric facilities. This service can be accessed by dialing ‘139′ from any landline, mobile or cdma phones. Rail Sampark -139 is a round the clock service. In addition to hindi and english the service is also available in other regional languages in South east and west zones. Through this system customers have choice of either getting the desired information through Interactive Voice Response System(IVR) or they can press * to speak to a highly skilled customer care executive to get instant information on arrival/departure, PNR status, Accommodation Availability, fare enquiry to name a few.
As they said this is gift to the nation from Indian Railways.
I just got the mail stating all this information from Indian Railways Tourism Department and thought of sharing with you. With this what you think The Indian Railways is improving a lot after Mr. Lallu Prasad had taken the lead. I can say No One Can stop India Now. The day is not too far when we will be a developed nation.
1 comment:
What are the call charges for calling Rail Sampark 139
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